Return Policy or Start a Return

We understand that not every purchase works out, which is why our team aims to make your return experience as easy and seamless as possible.

You have up to 30 days to return your item for a replacement or full refund. Please visit contact us at returns@trendzz.store to start the process.

If your product does not qualify for a return, we do have a warranty and a product support team that is ready to assist you.

Please note, products that are received by Trendzz in any of the conditions below may not qualify for return and be rejected:

Any product not purchased from Trendzz.
Any product that is returned without all the original accessories, including the box, manuals, parts, and all other items originally included with the product.
Any product which appears tampered with or altered in any way.
Any product that does not match the product that was originally purchased.
Any product that is received outside of 14 days from when your return was approved
Any mattress returned within 90 days of purchase will include the refund for the recycling fee applied only to customers from California, Connecticut, and Rhode Island.

Return Processing Time

Rest assured, returns are monitored every step of the way and you will receive updates via email. Once your return is delivered, please allow up to 1 week for us to process and verify the contents of the package.

Return Policy or Start a Return

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